netflix part deux


about the e-mail

supposedly, the more you rent from netflix, the slower your service will be. They do this so that your per-rental fee will always be above $2. I can understand this from a business perspective, but from a customer service perspective, it sucks. Given a choice, I would rather pay more money for my membership and never have my movies delayed. As it stands, I don't see a major reason to stay a netflix customer if I have to wait a week between each rental. The local video store may be more expensive, but if they have the movie, they give me the movie, they don't make me wait a week for it.

Here is someone else's netflix disappointment page:
http://www.manuelsweb.com/netflix.htm

Posted: Thu - February 2, 2006 at 09:08 AM           |

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