my e-mail to netflix
I sent the following e-mail to netflix this
morning
Their is a longer and longer gap between when we
send movies and when you acknowledge receiving them. Also, once you have
received them, you are taking longer and longer to mail out the next film in our
queues. We live in downtown Seattle, films dropped in the mailbox in the morning
will usually be received by your Tacome facility THE SAME DAY. Films sent from
Tacoma should take no longer than one day to reach us. However, it is now taking
up to a WEEK to get the next films in our queue when we send in others. It used
to take 2-3 days when we first joined your
service.
Is this the level of
turnaround we should be expecting?
Posted: Thu - February 2, 2006 at 09:03 AM
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